Terms and Conditions

Definitions

Stony Creek Aromatics, or SCA
Sony Creek Aromatics, Inc.

RESELLER
Authorized SCA Reseller (which includes all associates, affiliates, partners, employees and contractors of the account holder)

END-CONSUMER
Consumers who purchase from a SCA Reseller

TERMS & CONDITIONS
SCA Reseller Terms & Conditions

NEW RESELLER DOCUMENTATION
SCA Terms & Conditions, SCA Customer Information Form, Federal Tax ID, Professional Status (e.g. Esthetics License)

OPENING ORDER
First product order after the Reseller has been approved by SCA

INTERNATIONAL DISTRIBUTION
Distribution to locations outside of the country in which the approved Reseller location physically resides

Terms & Conditions

PENDING AN ACCOUNT
Stony Creek Aromatics is a wholesale company that distributes to licensed estheticians, certified aromatherapists, certified massage therapists, educational institutions and wellness centers. Prospective Resellers must be prepared to resell products on their website. To open an account, the Wholesaler Application Form must be completed. SCA reserves the right to refuse the application of any prospective Reseller for any reason.

PURCHASING STONY CREEK AROMATICS PRODUCTS
The Reseller agrees to purchase SCA products from SCA only and therefore is not permitted to purchase SCA products from any other Resellers or source.

PLACING ORDERS
Orders must be placed through the Resellers online SCA account. SCA will generally ship orders within 2-4 business days. Opening an account does not guarantee that orders will be accepted, particularly if any of the Terms & Conditions are not upheld. All order requests are reviewed on an individual basis. SCA reserves the right to reject orders, in its absolute discretion, for any reason whatsoever, and no Reseller has any right to the fulfillment of any further or future order from SCA. All sales from SCA to Resellers are on an order-by-order basis.

PRODUCT AVAILABILITY
Stony Creek Aromatics makes every effort to ensure all product offerings are always available. However, due to the natural, organic nature of our products we do not stock large quantities of inventory so product back orders, removal from orders or reduction in quantity may occur as a result.

PAYMENT OPTIONS
Accepted methods of payment include Visa, MasterCard, American Express. All orders must be prepaid.

OPENING ORDER
To open an account, a minimum opening order must be $500 before applicable shipping and taxes are applied.

MINIMUM RE-ORDER
There is no re-order minimum but applicable shipping and taxes are applied.

COPYRIGHT
Content displayed in SCA brochures, advertisements, product packaging, product information sheets, marketing materials and content on the SCA website are copyrighted in order to maintain the integrity of the SCA brand.

The use in paper or digital form of copyrights, trademarks, logos, manufacturing images, product images, copy or other SCA information without the express written consent by SCA is prohibited.

Any production or reproduction of SCA products (including and not limited to: product, packaging, promotional materials, image, concept, logo or name) is prohibited unless authorized in writing by SCA.
The Reseller agrees to remove any SCA copyrighted materials in the Reseller’s business names, location names or website domain names when requested by SCA.

The Reseller agrees to abide by the Stony Creek Aromatics Copyright Agreement.

STONY CREEK AROMATICS PRODUCT DISTRIBUTION
Only Resellers approved and regularly trained by SCA are permitted to conduct professional services including SCA products and/or sell retail SCA products. The Terms & Conditions apply to all locations owned (wholly or jointly) by the Reseller. New Reseller Documentation must be submitted and approved for any new location.

SCA products, in any capacity, are for use solely by the business or individual named on the Wholesale Application Form. Unless the Reseller receives prior written consent from SCA, the Reseller may sell only from the location approved by SCA as identified in the Wholesale Application Form.

The Reseller is prohibited from acting as a wholesaler, and is authorized to sell product only to End-Consumers in the country in which they have received Reseller or International Distribution approval from SCA. The Reseller is strictly prohibited from selling or transferring any SCA products to any wholesaler, retailer (including any online retailer), or other reseller, including to another SCA Reseller. The Reseller further consents to make its records available to SCA upon request to allow SCA to verify the Reseller’s compliance with this provision. SCA will terminate the Reseller’s rights to sell SCA’s products should the Reseller (i) sell or transfer SCA products to a wholesaler, retailer, or other reseller (SCA reseller or other reseller), or (ii) fail, in a timely manner, to make requested records available to SCA for review and inspection.

STONY CREEK AROMATICS TRAINING
SCA prides itself on research based aromatherapy education and believes that regular training is vital in optimizing each Reseller’s financial performance, End-Consumer retention and staff engagement. Our requirement is that each Reseller and their staff receive training 2 times per year, when exceeding specific thresholds of business as defined by SCA. As a courtesy to our Educators, please provide a minimum of 2 weeks’ notice to our Educators to request rescheduling of training.

SCA provides one After Training Gratis product to each attendee who attends the full duration of each virtual or onsite training, up to 2 times a year.

ONLINE DISTRIBUTION
The Reseller is prohibited from selling SCA products through or by means of any website unless the Reseller has first obtained SCA’s prior written consent.

All Resellers intending to resell SCA products online agree to disclose all website domains where products are being sold.

The Reseller must notify SCA of any changes to the Reseller’s website domains prior to implementation of those changes.

INTERNATIONAL DISTRIBUTION
International Distribution including online sales and any shipments of SCA products outside of the country in which your approved Reseller location physically resides are not approved unless authorized through a written agreement with SCA.

STONY CREEK AROMATICS PRODUCT RESALES
Retail products are the only permissible SCA items to be sold. The following SCA products are not for resale by the Reseller: Professional products, Sample products, Promotional materials, Displays, Tester products, After Training Gratis products, individual components within Starter Sets, Gift Sets and Gift With Purchase (GWP) products.

PRODUCT TESTERS AND SAMPLES
Testers play an important role in increasing sales by allowing the End-Consumer to see, touch and smell products prior to purchasing. At this time, Sample Sizes can be used as Testers and are to be used solely on the retail shelf and are not permitted for professional use or resale. Complimentary samples are provided with an Opening Order. This is a one-time offer when first becoming a Reseller. Subsequent orders of $500 or more will receive $42 in complimentary samples.

MINIMUM ADVERTISED PRICE (MAP)
Reseller is not permitted to sell below the listed retail price for any reason. The Minimum Advertised Price (MAP) is listed on stonycreekaromatics.com. SCA may unilaterally impose sanctions should the Reseller choose not to follow the SCA MAP Policy.

DEI POLICY
SCA makes every effort to foster our values in Diversity, Equity, and Inclusion (DEI). SCA will terminate the Reseller’s rights to sell SCA’s products and use of images should the Reseller (i) engage in demeaning language or advertising. Furthermore, we encourage the practice of proactively fostering DEI in your advertising campaigns by showing BIPOC on your website and in social media.

ESSENTIAL OIL SAFETY
It is of utmost importance, for the health of all our guests, that essential oil safety be upheld with confidence. Essential oil safety information will be included during initial training, and follows guidelines established by Robert Tisserand. Such guidelines include use of essential oils during pregnancy and lactation, on children, proper dilutions for face and body, and phototoxicity. SCA will terminate the Reseller’s right to sell SCA’s products and use of images should the Reseller advertise use other than directed. In addition, SCA does not allow the use of SCA products during a treatment where other essential oil products are used. 

PRICE ADJUSTMENTS
SCA makes every effort to inform Resellers prior to making any price adjustments; however prices are subject to change without notice.

TRADESHOW PURCHASES
SCA products purchased at Tradeshows are not to be resold. Purchases from any Tradeshows are not recommended for Resellers. Tradeshow purchases do not contribute to the total product quantity needed to meet a minimum Opening Order amount, nor do they accumulate credits towards Samples, Testers or Promotional materials. There are no refunds or exchanges for products purchased at Tradeshows.

The purchase of any SCA product at Tradeshows is not equivalent to being authorized as a Reseller and does not permit the purchaser to act as a Reseller. Purchasers of SCA product at Tradeshows, who are not authorized Resellers of SCA, are not permitted to advertise, retail or resell SCA products by any means or provide services including any SCA products. Purchasers of SCA product at Tradeshows, who are not authorized Resellers of Eminence, purchase product at Tradeshows under the agreement that the product is for trial purposes or for personal use only.

REQUIRED CONDITION OF STORAGE
It is the Reseller’s responsibility to manage inventory and ensure that optimal freshness of products is maintained in order to prevent End-Consumers from receiving products that have reached their maximum shelf life.

All SCA products must be stored in a climate controlled environment (5-24ºC or 40-75ºF) away from direct sun exposure, dampness and severe temperatures. It is recommended never to heat or freeze any SCA products.

Given the organic nature of SCA products, they must be handled with hygienic care. All jars, bottles and containers must be tightly closed and stored properly when not in use.

SHIPPING SERVICES
Shipping charges are determined at the time of invoicing and will be added to the final invoice. Shipping rates are established through the courier provider and are subject to change without notice. Neither SCA nor the courier providers are responsible for the condition of products shipped by ground transportation due to the possibility of exposure to severe climate conditions during transportation. Neither SCA nor the courier provider guarantee the arrival of packages unless the Reseller specifically requests Proof Of Delivery (signature may be required) on each order.

PRODUCT RETURN POLICY
It is the Reseller’s responsibility to inspect all packages upon receipt and immediately report any physical signs of damage to product and/or any discrepancies between the product list in the shipment and the physical product received.

SCA products may only be returned if purchased within one year and the product is documented to the specifications of SCA to have caused an allergic reaction or skin irritation.

REFUSAL OF SHIPMENT
When a shipment is returned due to delivery refusal, or if the shipment is undeliverable, either a 25% restocking fee or applicable shipping costs will be charged to the Reseller. New shipping charges will be incurred to re-send the shipment. Subsequent shipments will be held until the Reseller’s account balance is cleared.

EXCLUSIVITY
Becoming a Reseller does not automatically grant that Reseller exclusivity within their geographic region. SCA reserves all rights to consider approving new additional Resellers in any region on a case-by-case basis.

CHANGE OF ADDRESS
The Reseller is required to update their shipping, billing or location addresses in their online account. SCA reserves the right, in its absolute discretion, to decline new locations.

CHANGE OF OWNERSHIP
If at any time a business associated with a Reseller is sold or undergoes a change of ownership, SCA must be notified immediately. The former account owner can continue to place orders, under the existing account, until the new owner takes possession. Once the change of ownership has occurred, the new owner is required to submit a new Wholesale Application Form. Upon review of the completed form, a new Customer account will be established. All orders following the change of ownership will be held until the new account has been approved and opened.

SANCTIONS
The Reseller is required to abide by the Terms & Conditions to maintain active account status with SCA. If a Reseller fails to comply with any section of the Terms & Conditions, SCA may notify the Reseller via phone, email or standard mail of the violation and reserves the right to immediately place the Reseller’s account on hold until the Reseller has come into compliance. SCA also reserves the right to revoke the Reseller’s wholesale purchasing privileges and/or terminate the account of any Resellers in violation of any of the Terms & Conditions outlined in this policy without prior notice.

CLOSING AN ACCOUNT
In its absolute discretion, SCA may close any Reseller’s account for any reason with 10 days’ written notice, sent to the Reseller’s billing address. Any monies owing become immediately due upon account closure. SCA retains the right to close a Reseller’s account immediately, and without any prior notice, if it has cause to do so.

GOVERNING LAW
The interpretation and enforcement of this agreement shall be governed by the laws of the province of the United States of America. This Agreement shall be construed in accordance with the laws of the United States of America. The parties hereto hereby irrevocably consent that the venue of any action related to this Agreement, Reseller’s relationship with SCA, or any sales of SCA products shall be exclusively in the state and federal courts located in Ann Arbor, MI. All disputes between the parties shall be resolved exclusively under the substantive law of the State of Michigan.

BY SUBMITTING ANY ORDER TO STONY CREEK AROMATICS, THE RESELLER AGREES TO HAVE READ, UNDERSTOOD AND ACCEPTED THE TERMS OUTLINED IN THIS DOCUMENT. These Terms and Conditions will govern all sales of Stony Creek Aromatics products to the Reseller.

While Stony Creek Aromatics strives to minimize the changes to policies, terms and conditions, they are subject to change at any time upon the discretion of Stony Creek Aromatics without notice.